The one-paragraph version
You send an enquiry (or call). We use your details to understand and respond to it. Because this service works by arranging help, your enquiry may be passed to an appropriate independent qualified provider covering your area, who will contact you directly about your requirement. That's the whole model — no selling of data, no unrelated marketing lists.
Step by step
- You enquireForm or phone. We receive your name, contact details, postcode and what you've told us about the concern.
- We triageWe review the enquiry and may contact you to clarify scope, urgency or photos.
- We arrangeWhere appropriate, your enquiry is passed to an independent qualified provider so they can respond to you about the work. They confirm scope and fee with you directly.
- We keep recordsEnquiry records are kept for a reasonable period for service and legal reasons, then deleted or anonymised.
What we don't do
- Sell your data
- Add you to unrelated marketing lists
- Share more than the provider needs to respond to you
- Load analytics or tracking before you consent via the cookie banner
Your controls
Ask what we hold, correct it, or have it deleted at any time: enquiries@northlondonstructural.co.uk. The formal detail lives in the privacy policy.